Moors-'s belief — a game that's truly enjoyable is one that stays within your control. All the tools and guidance on this page are free and available to every member at any time. Asking for help is not a weakness — it's the smart thing to do.
Online betting and gaming are a form of entertainment. Placing a friendly wager on a cricket match with mates is a very different thing from staying up night after night trying to win back money you've lost. MoorsResponsible play at means staying at the first and never crossing into the second.
For many people in Bangladesh, betting on cricket or football is a new experience. Winning feels great, losing feels disappointing — that's natural. But when that disappointment turns into "just one more and I'll win it back," that's when you need to stay alert.
5 Simple Rules for Playing Responsibly
- Only bet money you can afford to lose — never use household funds
- Don't treat betting as a source of income — it's entertainment, not a lottery
- Don't chase losses or raise your bets out of frustration after a losing streak
- Decide in advance how much time and money you'll spend each week
- If family or friends express concern, listen to them carefully
MoorsResponsible gaming at moors isn't a formality. We genuinely believe that a happy, healthy member is our greatest long-term asset. That's why these tools are built for real use — not just to tick a compliance box.
Keep in mind: Gaming companies have an inherent house edge. Over time, most bettors end up at a loss. Know this going in — play for fun, not to change your life.
Gambling addiction creeps up gradually — it doesn't happen overnight. If some of the signs below feel familiar, it may be time to pause.
1
Chasing losses
Placing bigger bets to try to recover losses creates a cycle — and it's the most common sign of a gambling problem.
2
Skipping Sleep or Work to Play
You're betting late into the night, losing focus at work or school — gambling is taking priority over your other responsibilities.
3
Hiding it from family or friends
Hiding how much you're playing or losing from the people close to you is a cause for concern.
4
Unable to Take a Break
You tell yourself "I'll stop in a bit" but can't, or you feel restless and anxious after a few days without playing.
5
Using household money for betting
You have used rent, grocery, or your children's education money for betting, or are playing with borrowed funds.
6
Thinking about playing all the time
Even while doing something else, you find yourself planning your next bet or thinking about the next wager.
If 3 or more of the signs above apply to you, then MoorsSpeak directly with moors support or use the self-exclusion tool below. Reaching out for help takes courage.
Answer these questions honestly — for yourself. Nothing is saved or recorded.
1. In the past month, have you spent more time or money on betting than you intended?
Yes, it has
No, I was in control
This is a common warning sign. Setting a deposit limit can help you avoid this going forward.
Great! Staying in control is what matters most.
2. Has betting or gaming caused tension in your relationships with family or friends?
Yes, a little
No, Everything Is Fine
Take your loved ones' concerns seriously — they often notice a problem before you do.
Good. Keeping your relationships with loved ones healthy is what matters most.
3. Have you chased losses by placing bigger bets — and ended up losing even more?
Yes, I have
No, I haven't
This behavior is known as "chasing losses" — a clear sign of problem gambling. Consider self-exclusion.
Smart move. Accepting a loss is part of responsible play.
4. Was there a moment last week when you wanted to stop betting but couldn't?
Yes, it has
No, I can stop
Being unable to stop is a serious warning sign. Use the cooling-off or self-exclusion tool right now.
Staying in control is what matters most.
If you answered "Yes" to 2 or more of the 4 questions, then Moors-speak directly with us via live chat. Our Bangla-speaking support team is always ready to help.
Moors-all of the following tools are available to any member directly from the "Responsible Gaming" section in their profile settings — completely free and effective immediately.
Deposit Limit
Daily, weekly, or monthly — a cap on how much you can deposit
Immediate
Session time limit
Set how long you can play in one session — you'll be automatically logged out after that time
Immediate
Loss Limit
Betting will automatically stop once you've lost beyond a set amount
Immediate
Cooling-off period
A mandatory break from 24 hours up to 30 days — once activated, it cannot be cancelled
Irreversible once activated
Reality-check messages
After a set period, the screen will display how long you've been playing and your total wins and losses.
Every 30 or 60 minutes
Lowering vs. raising your limit
Deposit or Loss Limit Decrease Takes effect immediately. Limits To raise An optional 7-day waiting period is available — this protects you from impulsive changes. Once a cooling-off or self-exclusion period is activated, it cannot be cancelled before the set time expires.
Sometimes limits alone aren't enough. Stepping away entirely may be the best decision. Moorsmoors self-exclusion makes that possible.
Step 1
Start self-exclusion
Go to the "Responsible Gaming" section in your profile settings, or let us know directly via live chat. Choose your own duration — 1 month, 3 months, 6 months, 1 year, or permanent.
Step 2
Takes effect immediately
Once applied, you will be unable to log in to your account. No deposits, bets, or games will be permitted. Any existing balance can be withdrawn.
Step 3
Make the most of your time away
During This Period MoorsNo promotional messages will be sent from . Spend time with family and focus on other interests.
Step 4
If You Want to Return
Once the selected period ends, you will need to contact support to reactivate your account. You will be advised to set new limits before returning.
Permanent Self-Exclusion: If you feel like there's no plan to stop, choose the permanent option. It's the most powerful step you can take to protect yourself. Moors-'s team fully respects this decision.
Moors-only persons aged 18 or above may open an account. That said, if there are children at home, it's wise to take a few precautions yourself.
Mobile device safety
- Keep biometric lock (fingerprint or Face ID) enabled on the app
- On devices used by children MoorsDo not install the app on
- Disable saved passwords in your browser
- Use screen time or parental control apps
Have an open conversation with your family
Talk to your children about online gaming and betting — explain why it's for adults and why caution is necessary. Open awareness is far more effective than keeping it hidden. If your child shows curiosity about it, explain things directly rather than simply scolding them.
What to Do If You're Concerned
Any underage member of the household Moors-if you suspect an account has been opened, email support@moors.best immediately. The case will be investigated within 24 hours, and if confirmed, the account will be closed and all data permanently deleted.
The most effective way to play responsibly is to set a budget in advance. Decide how much you're willing to spend each month and keep it in line with your income.
How to Set a Budget
Think of betting as part of your monthly entertainment budget. For example:
- It is advisable to spend no more than 2–3% of your monthly income on betting
- Decide in advance how many bets you'll place per session
- When you win, set some aside rather than betting it all again
- Track how much you've spent at the end of each month — Moors-can be viewed from "Transaction History"
Use Moors Transaction History
Log in to your profile and go to "My Transactions" to see how much you've deposited, won, and lost. Check these figures once a month — sometimes the numbers are a real eye-opener. MoorsThis information is always presented transparently at moors.
One practical tip: Don't treat winnings as "bonus income." If you win this month, don't factor it into next month's plans. Start each month fresh — with a set budget.