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🔒 Moors — Keeping your personal information completely secure is our commitment to you ⬆ SSL 256-bit Encryption · Your data is never sold to third parties Curacao Licensed · Compliant with international privacy standards 🛡️ KYC information is used for verification purposes only ⬆ Have questions? Contact our support team in Bangla, available 24/7 You Control Your Data — You Have the Right to Erasure 🔒 Moors — Keeping your personal information completely secure is our commitment to you ⬆ SSL 256-bit Encryption · Your data is never sold to third parties Curacao Licensed · Compliant with international privacy standards 🛡️ KYC information is used for verification purposes only ⬆ Have questions? Contact our support team in Bangla, available 24/7 You Control Your Data — You Have the Right to Erasure
Legal Documents — Written Plainly in Bangla

Moors Privacy Policy — How Your Personal Information Is Collected and Protected

MoorsFrom the moment you open an account at through every transaction you make, we collect certain information about you. This page explains in full — what data is collected, why it is collected, how it is stored, and what rights you have.

Last updated: January 2026
Language: Bengali
Version: 2.4
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Quick Summary
Data never sold · SSL encryption · KYC for verification only · Right to erasure · Cookie controls in your hands
Read the details below
Table of Contents
Important: MoorsBy creating an account, you agree to this privacy policy. Your information will never be sold to third parties under any circumstances — this is Moors's commitment.
1

What Information We Collect

MoorsVarious types of information are collected when you register and use . Each piece of data is collected for a specific purpose, and no unnecessary information is requested.

Identity Information
Full name, date of birth, national ID number, passport number. These are required for KYC verification and age confirmation.
Contact Information
Email address, mobile number, and current residential address. Required for account security, transaction confirmation, and customer support.
Financial Information
bKash/Nagad/Rocket number, bank account details, and transaction history. Required for processing deposits, withdrawals, and AML compliance.
Technical Information
IP address, device type, browser, operating system, and session duration. Collected for fraud prevention and platform improvement.
Usage Information
Which games you played and for how long, time spent on each page, and betting patterns. Used for personalised experiences and responsible gaming monitoring.
Document Images
National ID photo, selfie, and proof of address. After KYC verification is complete, this information is stored securely and is never shared with third parties.
Moors Your password, full card number, or mobile banking PIN is never collected. If anyone requests this information, it is fraud — contact the support team immediately.
2

Why We Collect Your Data & How It Is Used

MoorsEvery piece of information collected from you has a specific reason behind it. Nothing is collected arbitrarily.

Account Management & Identity Verification
Identity and contact information is used to complete registration, verify login, and process KYC. Without age verification Moorsis not permitted to allow anyone to bet or play games.
Processing Financial Transactions
Payment information is required to process deposits and withdrawals. A record of every transaction is kept as part of international AML (Anti-Money Laundering) compliance. MoorsOnce a transaction is completed, a confirmation message is sent to your registered phone number and email.
Security & Fraud Prevention
IP addresses and device information are used to detect unusual login activity, multiple accounts operated from the same device, or suspicious betting patterns. This monitoring is carried out in the interest of all members.
Relevant Offers & Communications
Based on your preferred sports and gaming history MoorsRelevant promotions and offers from are sent to you. If you no longer wish to receive email or SMS notifications, you can disable them through your profile settings — this will not affect any of your account benefits.
Platform Improvement & Research
Analyzes overall user behavior MoorsThe interface, game variety, and payment processes are continuously improved. This analysis is based entirely on anonymized, aggregated data — no personal information is used.
3

Data Storage & Security Methods

MoorsServers are hosted in internationally certified data centers, with security measures in place at every level.

Technical Security
  • SSL/TLS 256-bit encryption — applied to all communications
  • AES-256 Data-at-Rest Encryption
  • Two-Factor Authentication (2FA) Available
  • Regular Security Audits & Penetration Testing
  • Dedicated Firewall & DDoS Protection
Organizational Security
  • Only authorised staff can access personal data
  • All staff are bound by strict confidentiality agreements
  • A complete access log for all data is retained
  • In the event of a data breach, affected users are notified within 72 hours
How Long Your Data Is Retained
Your data is retained for as long as your account remains active. Even after account closure, transaction records must be kept for a minimum of 5 years in accordance with international financial regulations. Personal identifying information is deleted after this period. KYC documents are destroyed once legal requirements have been fulfilled.
What Happens in the Event of a Data Breach? In the event of a data security breach Moors Affected members will be notified immediately by email, with a clear explanation of what data was compromised. The licensing authority will also be informed.
4

Data Sharing with Third Parties

Moors Your personal information is never sold. However, limited data may be shared with select trusted partners to keep certain services running.

Payment Processors
Financial information necessary to process deposits and withdrawals is shared with bKash, Nagad, and other payment gateways. These providers operate under their own privacy policies and Moorsare bound by a data-sharing agreement with .
Identity Verification Service
Specialist third-party identity verification services are used for KYC checks. These providers are given only the information necessary for verification and are not permitted to use it for any other purpose.
Game Providers
Personal identifying information is never shared with game providers such as Evolution Gaming, Pragmatic Play, or others. Only anonymous session tokens are used, which cannot be traced back to any individual.
Legal Obligations
We may be legally required to disclose information in response to a court order, government investigation, or request from the Curacao licensing authority. In such cases, Moors Where legally permitted, the relevant user will be notified in advance whenever possible.
To be clear: Moors Your data is never sold, rented, or traded to marketing companies, data brokers, or any other third party — under any circumstances.
5

Cookies & Tracking Technologies

MoorsCookies and similar technologies are used on the website and app. They help improve your browsing experience and keep the platform running smoothly.

Essential Cookies
Used to maintain login sessions, save language preferences, and perform security checks. Disabling these will prevent the site from functioning properly.
Analytics Cookies
Used to understand which parts of the site are most visited. This data is anonymous — no individual can be identified. It can be turned off from your profile settings.
Personalisation Cookies
Content relevant to your preferred games and betting history is shown to you. These cookies can be turned off, though doing so will result in a less personalized experience.
Security Cookies
Used for CSRF protection, bot detection, and identifying multiple devices within the same session. These cannot be disabled — they are essential for security.
Cookie Controls
A cookie consent notice is shown the first time you visit the site. You can accept or reject all non-essential cookies. You can change your preferences at any time from the "Privacy" section in your profile settings. Cookies can also be cleared through your browser settings — though doing so will sign you out.
6

Your Data Rights

MoorsYou have important rights over your personal data. These rights are derived from international privacy regulations.

1
Right to Know
MoorsContact support to find out what information is held about you. A full summary will be provided within 30 days.
2
Right to Rectification
If any of your information is incorrect, you can update it through your profile settings or by contacting support. Changes to KYC-verified details will require submission of new supporting documents.
3
Right to Erasure
Upon account closure, you may request deletion of all data except information we are legally required to retain under financial regulations.
4
Right to Object to Processing
You may object to marketing communications or specific uses of your data. Requests submitted by email to support will be processed within 7 days.
5
Right to Data Portability
You can request a copy of your data in a machine-readable format (CSV/JSON). If your KYC verification is complete, it will be provided within 30 days.
6
Right to Lodge a Complaint
MoorsIf you are not satisfied with the privacy policy, you may file a complaint directly with our support team or escalate the matter to the Curacao eGaming authority.
To exercise these rights MoorsEmail support at: support@moors.best — include "Data Rights Request" in the subject line.
7

Protection of Minors' Data

Policy on Users Under 18
MoorsServices at are available to users aged 18 and above only. We never knowingly collect data from minors. Date of birth is verified at registration, and KYC documents are requested in any case where there is doubt. If a minor's data is inadvertently collected and subsequently identified, the account is immediately closed and all associated data is permanently deleted.
Information for Parents
Any minor in your household MoorsIf you suspect a minor has opened an account, please email support@moors.best immediately. If confirmed after investigation, the account will be closed within 24 hours and all associated data will be deleted. We will also advise on how to block the app on a parent or guardian's device.
8

Privacy Policy Updates & Contact

Policy Update Process
MoorsThe privacy policy is reviewed on a regular basis. For major changes, registered members will be notified directly by email and a notice will be posted on the website at least 30 days in advance. For minor edits, only the "Last Updated" date at the top of the page will be changed.
Privacy Contact
For any privacy-related questions or concerns:
  • Email: support@moors.best (Subject: Privacy Request)
  • Live Chat: use the chat button in the corner of the website or app
  • Response Time: written reply within 48 hours
MoorsYou can also speak directly with 's Data Protection Officer regarding complex privacy matters — the support team will connect you.

Key Data Protection Features at Moors

The measures we have put in place to protect your privacy

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SSL 256-bit Encryption
From your browser MoorsEvery connection to the server is encrypted end-to-end. Passwords, payment details — none of it can be intercepted in transit.
AES-256 Encryption
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Your data is never sold — under any circumstances
MoorsYour personal data at is never sold or rented to any marketing company, data broker, or third party — this is an unconditional commitment.
Data Sales Prohibited
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Right to Erasure Guaranteed
If you wish to close your account, you may request deletion of all your data except information we are legally required to retain for financial compliance purposes. MoorsThis is a legal right of every member at .
Data Deletion Option
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Cookie Controls Are in Your Hands
You have the option to accept or reject all cookies except essential ones. MoorsYou will be given the option to manage your cookie preferences as soon as you visit the site.
Cookie Preference Controls
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Strict Protection for Minors
No data is collected from anyone under 18. If a minor is identified, the account is immediately closed and all associated data is deleted.
Age Verification (18+)
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Transparent Policy — Nothing Hidden
MoorsThe privacy policy is written entirely in Bengali and is available to all members at any time. Members will be notified by email in advance of any significant changes.
Fully Transparent Policy
Safe & Transparent
Your data is safe — join Moors today
Knowing the privacy policy means you can play with complete peace of mind. Register today and enjoy Bangladesh's most trusted betting experience.
Register for Free Terms & Conditions
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SSL 256-bit
Fully Encrypted

Frequently Asked Questions

The Most Frequently Asked Questions About Betting

MoorsAlongside cricket, you can place bets on over 30 sports at — including football, tennis, kabaddi, basketball, volleyball, hockey, and badminton. The process is straightforward: log in, click the "Sports" section from the top menu, and browse the full list of sports on the left. Clicking on football brings up matches from all major leagues worldwide — Premier League, Champions League, La Liga, and more. Select a match to access hundreds of markets, including match winner, total goals, handicap, both teams to score, and half-time result. Click your preferred market to add it to the bet slip, enter your stake, and confirm. Live betting is also available for football — you can place bets at any point during a match, though odds update every minute.

MoorsWhen a match is cancelled or abandoned at , the following policy applies: if a match never starts and is not rescheduled within the specified timeframe, all pre-match bets are voided and stakes are refunded. If a match begins but is abandoned before reaching the required stage — such as before a certain number of overs in cricket — bets are voided and stakes returned. However, if the match has already reached a stage where a result can be determined — such as 90 minutes in football or where the DLS method is applicable in cricket — bets are settled based on the result up to that point. For live bets, wagers placed on events that were confirmed before the match was abandoned are generally upheld. Detailed rules for each sport can be found in the respective Sports section.
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